FAQ’s

 
 

What is a termite report?

What areas of the structure will be inspected?

How can I prepare for a termite inspection?

Why does my termite report have a further inspection item?

On my report there are Section 1 and Section 2 items – what is the difference?

What is dry rot?

Are there different types of termites?

I have termites; how do I get rid of them?

When to fumigate a structure or when to apply a soil treatment?

Are there alternatives to fumigations?

Are there non-chemical alternatives to eradicate termites?

Will there be an odor after treatment?

How often should I have a termite inspection?

Why should I have my house inspected every year?

What is a Warranty Service & Monitoring Plan?

Will my home qualify for your Warranty Service & Monitoring Plan?

Is the Warranty Service & Monitoring Program transferable if I sell my home?

Who do I contact to submit a claim under the Warranty Service & Monitoring Program?

What is a termite report?

“Termite Report” is the generic term for a “Wood Destroying Pests And Organisms Inspection Report”. A Termite Report identifies any condition or damage which is related to termite infestation, wood-destroying beetle infestation and fungus infection.

What areas of the structure will be inspected?

An inspection is a non-intrusive examination of the structure. We inspect areas only which are visible and accessible on the date of inspection. Some areas of the structure are not accessible for inspection, such as the interior of walls and ceiling, spaces between floors, areas concealed by floor coverings, areas behind or below built-in appliances, cabinets and furniture.

How can I prepare for a termite inspection?

Provide at least two feet of clearance around the exterior walls of the structure and two feet of clearance within the interior walls of the garage. Remove any personal belongings, furniture, including closet organizers, which obstruct the access openings for the subarea and the attic. Provide also adequate space below all sinks.

Why does my termite report have a further inspection item?

During the course of the inspection if a condition is discovered and the true condition of an area cannot be determined because the area is non-visible or inaccessible then a further inspection is needed. The most common scenario for further inspection is when there is no access to a specific area, see also, “How can I prepare for a termite inspection?” Other scenarios are water stains or termite emerging from within walls, ceilings and exterior sidings, see also, “What areas of the structure will be inspected?”

On my report there are Section 1 and Section 2 items – what is the difference?

Section 1 means there is damage from termites or water, or a termite infestation is present. Section 2 means a condition was found which could lead to future damage (i.e. water leaks, improper sealed surfaces).

What is dry rot?

Dry rot is a common term used for wood decaying fungus, which infects and damages wood. This term can be misleading, because dry wood does not rot. Refer to our Knowledge Center for additional information.

Are there different types of termites?

Yes – there are three different types of termites in the San Francisco Bay Area. One of the two most common are Drywood Termites, which colonize the wood component within a structure. The other most common are Subterranean Termites which live and move within the ground. The least common are Dampwood Termites which exist in extreme wet environments. Refer to our Knowledge Center for additional information.

“I have termites; how do I get rid of them?”

Control measures for termites can consist of non-chemical or chemical applications. Our licensed professionals will provide you with a customized termite control solution designed to meet your needs.

When to fumigate a structure or when to apply a soil treatment?

There are different types of termites therefore different control methods are necessary. One method to eradicate Drywood Termites is to perform a fumigation. (Please see also next question). To control Subterranean Termites a soil treatment is applied.

Are there alternatives to fumigations?

Although fumigation is the most effective way to eradicate Drywood Termites there are several alternative methods. In many situations it is more practical and feasible to perform localized treatments and/or to physically remove the infested wood.

Are there non-chemical alternatives to eradicate termites?

Yes, there are several non-chemical alternative methods to control termites. Contact us for more information on alternative methods.

Will there be an odor after treatment?

Most products on the market today are designed to be odorless.

How often should I have a termite inspection?

We advise to have an inspection performed every year as part of a routine maintenance schedule for your property. Please refer to our Warranty Service & Monitoring Program for additional information.

Why should I have my house inspected every year?

The San Francisco Bay Area is a perfect environment for termites. Termites cause over 2 billion dollars in damage annually nationwide. Periodic inspections can protect one of your most valuable assets – your home. Please refer to our Warranty Service & Monitoring Program for additional information.

What is a “Termite Free For Life” Warranty Service & Monitoring Program?

Our Termite Free for Life, Warranty Service & Montioring Program protects against any new termite or woodboring insect activity or damage. If there is ever any new activities or damage by termites or other woodboring insects, our Warranty Service & Monitoring Program will protect your property for unlimited repairs as long as you maintain your policy. Our specialized technicians will promptly provide you with the high-quality service you deserve.

Will my home qualify for your Warranty Service & Monitoring Program?

Any structures where we have performed a Termite Inspection qualify for the Warranty Service & Monitoring Program. This plan will extend coverage of structures with existing infestations that have been identified and rectified by our firm. More importantly, it covers any unforeseen, future activities or damage. The best Termite Protection Plan available, the Warranty Service & Monitoring Program means 100% Protection!

Is the Warranty Service & Monitoring Program transferable if I sell my home?

Yes. If you sell your property, any remaining coverage under Warranty Service & Monitoring Program is transferable to the new owner at no charge. As an added benefit, we provide you with a free Termite Inspection for the sale of the property as long as your plan is maintained.

Who do I contact to submit a claim under the Warranty Service & Monitoring Program?

Just call us at 510-568-7200 and we will promptly send a licensed professional to evaluate your concerns.

 

 
 
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TESTIMONIALS
  • I would highly recommend Times Up Termite to anyone who needs work done on their property. This work was done PERFECT and we are very pleased. Ellen G. (Hayward)
  • I want to express my appreciation for the excellent customer service you provide. I have relied on your company for all my termite needs for the past 20 years. I really appreciate your guarantee and extended warranty. I'm also grateful when you point out other issues (dry rot, etc.) before they develop into serious problems. -Carol S. (Fremont)
  • I am so thankful to you and your wonderful staff in all the help you’ve given me. You went above and beyond the call. Yvette R. (Castro Valley)
  • I want to commend you Rudi for the staff you have in your company. In this day and age it is difficult to receive good service. I received excellent service from your company, the likes of which I have not received in some time. Wesley H. (San Leandro)
  • Your staff always answered any questions I had in a clear and precise manner making sure I was satisfied. Don G. (San Lorenzo)
  • I have been a big fan of Times Up Termite since 1993. Rudi Schafer and his company have been taking care of my real estate clients since then. Rudi prides himself in offering top quality structural pest control inspection service the same way as I do my own clients. He is a seasoned pro who does his job well and I am glad to have him on my team. Michael T. (Oakland)
  • Thank you for your invaluable assistance in bringing this inspection report to closure. Vernon C. (Oakland)
  • I wanted to thank you again for your support of our legal update seminar. Your help turned into a truly nice affair that heightened the expertise of our professionals. Pat C. (Castro Valley)
  • I spoke of your and the company's professionalism, the tactfulness with buyers and sellers as well the great work you do. On the behalf of the committee I thank you for your contribution. David T. (Pleasanton)
  • I am on the Board of Directors for a townhome complex near the San Leandro Marina. Over the years we have had several general contractors make repairs, unfortunately not properly. Then we found Times Up Termite/Schafer Construction. From the first inspection to the completion of various projects, the process was seamless. They were informative and any questions were answered promptly. The work was completed on time, above and beyond our expectations. I would highly recommend Times Up Termite/Schafer Construction.
    Barbara J. – San Leandro, CA
  • “Thank you so much for your wonderful help and organization of the work on my home. Your staff is wonderful and you were so fantastic in getting the work done in record time. I will certainly keep your company in mind as there are other section 1 items that warrant attention once I am settled in.”    
 
 
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